It Shouldnt Be This Complicated

I was a user fo google voice during its dark ages (before the major app and interface overhaul in January 2017) and I stuck it out all that time. For the most part, I am glad the app has improved for the better and the new bells and whistles are welcomed.

However, the app engineers are making the simplest of functions in this app very tedious and unnecessary. Two major examples: 1. Deleting a message thread is a FIVE step process. Why cant it be a simple swipe left, plus confirm to delete? Currently, we have to open the message in the conversation thread, click the three horizontal dots for settings, select delete, be warned if "are you sure you want to permanently delete?" then finally are able to click delete. Five steps just to delete a text message. Seriously? Such a waste of time.

2. We know that when a user dials a number out of google voice, the system automatically converts the number you dial into an alternate access number. This we know and the user has no control over it. Its just the way google voice works. However, after you dial the number to call and the app converts it to the access number, the app will still ask you "call XXX-XXX-XXXX?" (the access number) even though the user will not be able to make a call without clicking ok. Why bother asking this nonsensical question EVERY SINGLE TIME we dial, when we dont have any other option to dial out? Again, an absolute waste of time.

The engineers of this app must realize that this is a messaging and calling app, nothing more. Messaging and calling should be cake, not complicated. I recommend that they study and emulate the simplicity that is iMessage and WhatsApp. They are making the simplest of tasks aggravating and a turn off while using the app. If it wasnt for the fact that my google voice number is in the business card of a small business venture I have, Id have gotten rid of this app and service a long time ago. D- and I dont recommend it unless you already have a google voice number that you need for one reason or another.

Lady.CF about Google Voice, v2.5