Disappointed

I use google voice for my small business and I have an ongoing issue with receiving my transcribed messages. I dont receive an alert that a new message has come in and the new message does not get transcribed and sent to my iPhone or gmail email account. When I look in my email the line states that there was a new missed call with the telephone number and the time of the call. Also I have my office calls forwarded to my google voice and for some reason google voice will not display these calls and the messages are left on my office voice mail not google voice. Ive used google voice for over 3 years and this issue happens intermittently but is very frustrating and counterproductive. Im looking for a new app its becoming unbearable. Google please help!

Taresap56 about Google Voice, v2.5