I Like the Service, but app is Tedious and Clunky
Google Voice is better than what it was before the major overhaul in January 2017. I appreciate having the free service but the app is still tedious and clunky. The simplest of actions are time wasters and make no sense in the grand scheme of things.
Two examples:
1. Deleting a text message thread is a FIVE step process, when it could be a simple swipe left, plus confirm to delete. To delete a message currently, we have to open the message in the conversation screen, click the three horizontal dots for settings, select delete, be warned with the message "are you sure you want to permanently delete?" then finally are able to click delete. Five steps just to delete a text message. Seriously?
2. When we dial a number, the system automatically converts the number we dial into an alternate access number. Its the way google voice works and users have accepted this. However, after we dial the number to call and the app converts it to the access number, the app will still ask "Call XXX-XXX-XXXX?" (the access number) even though the user will not be able to make a call without clicking "ok." Why bother asking this redundant question EVERY SINGLE TIME we dial a number, especially when we dont have any other option to dial out? Again, an absolute waste of time.
What is Googles logic in making things this difficult for users? In addition to the above, were no longer able to quick dial; also, after reading new text messages, the message still shows as unread in the conversation screen. Ugh! The GV service may be free but with all the headaches and time wasted while using it, the cost of use is certainly not free.
Lady.CF about
Google Voice, v2.6